Shipping and return policies for Digital World Audio

Shipping Info
Due to coronavirus restrictions, NO DELIVERIES ARE POSSIBLE TO THE FOLLOWING COUNTRIES: Greece, Russia, Romania, Mexico...and delays have been reported to other destinations. For all other destinations, please anticipate a delivery timeline of at least 2-3 weeks. Japan Post has since March 2020 frequently and without prior notice suspended and reinstated delivery to various destinations.
Under normal circumstances, items shown as "in stock" will be shipped within 5 working days via Air Mail (Small Packet). Such shipments cannot be tracked. Trackable deliveries (EMS) would cost 2-3 times more, and as such are not recommended for value by us and not offered unless by request. Due to coronavirus, EMS deliveries to most countries are presently impossible because susupended by Japan Post.
International shipping times from Japan are usually around 5-7 days on average - except for Central and South America which can often take 2 months or more. While the pandemic continues, shipping times are random and could take several weeks - if you are not prepared to wait, please do not order because the delivery timeline is not something we can control.
Return Policy
Items damaged in transit or found to be defective will be replaced or exchanged for items of equivalent value only (no refunds).